Shipping policy
TL;DR
At Hunky Tops, we offer Standard Shipping with a flat rate, but you can enjoy free shipping if your order value exceeds a certain amount. All products are printed on demand, taking 2-5 business days for production. Once shipped, delivery takes an additional 2-5 business days within the continental U.S. For any issues with your order, contact us within 5 business days at christian@hunkytops.store.
Introduction
Thank you for shopping at Hunky Tops! This Shipping Policy provides you with all the information you need to know about our shipping process, from production to delivery.
Shipping Method
We offer Standard Shipping for all orders. Shipping usually takes an additional 2-5 business days within the continental United States. Please allow for more time if you're located in Alaska or Puerto Rico.
Shipping Costs
We charge a flat shipping rate for all orders. However, if your order value exceeds a certain threshold, you'll qualify for free shipping! Some restrictions may apply.
Order Processing Time
All our products are printed on demand. Once you place an order, it goes into production, which can take anywhere from 2 to 5 business days, with an average of 3 business days. After your order is produced, inspected, and packaged, you will receive an email with shipping information.
Tracking
You will receive an email with tracking information once your order has been shipped.
Shipping Restrictions
We currently only ship within the United States. International shipping is not available at this time.
Delivery Exception
If your order is marked as 'Delivered' but you have not received it, please take the following steps:
- Check around your property and with neighbors to see if the package was left there.
- Wait for 24-48 hours as some carriers mark the package as delivered before it actually is.
- Contact the carrier for more details on the delivery.
- If the package is still missing, please contact us at christian@hunkytops.store within 5 business days to initiate an investigation.
We will do our best to resolve the issue, which may include sending a replacement item or issuing a refund, depending on the situation.
Damaged or Wrong Items
If your item arrives damaged or you encounter any issues, please contact us within 5 business days of receiving your order at christian@hunkytops.store. The process for resolving damaged or wrong items is outlined in our Returns and Exchanges Policy. You will receive a replacement item at no additional cost, as per the terms in that policy.
Contact Information
For any questions or concerns, feel free to contact us via email at christian@hunkytops.store or via phone at (207) 614-1117.
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